Privacy Policy

Welcome to Ananta Travels ("we," "our," or "us"). Operated by Ananta Labs Global Private Ltd., we are dedicated to curating premium and seamless travel experiences. We respect your privacy and are committed to safeguarding the personal data you share with us.

This Privacy Policy details how we collect, use, process, and disclose your personal information in connection with your access to and use of our website, mobile application, customer service interactions, and holiday bookings. By accessing our services, you consent to the practices described in this document.

To provide our custom travel and booking services, we collect several categories of information:

• Personal Identifiers: Full name, date of birth, gender, nationality, passport number, passport expiration date, and visa details required for international travel.
• Contact Information: Email address, phone number, and physical billing/shipping address.
• Travel & Booking Preferences: Flight preferences, dietary requirements, hotel and room selections, frequent flyer/loyalty program details, and accessibility or medical requests related to your journey.
• Financial Details: Payment card numbers, billing details, and transaction history. All payments are processed through secure, PCI-compliant payment gateways.
• Usage & Technical Data: IP addresses, browser types, operating systems, referring URLs, device information, and interaction history on our website.

We use your personal data to power our customized holiday planning and operations:

• Fulfilling Bookings: Reserving flights, hotels, cruises, transport, and tours with local and global suppliers.
• Customer Support: Responding to inquiries, modifying itineraries, and offering 24/7 on-trip assistance.
• Account Management: Managing your user profile, travel history, and wishlists.
• Communications: Sending itinerary confirmations, flight updates, travel advisories, and administrative notifications.
• Marketing & Personalization: Sending newsletters, customized travel recommendations, and promotional offers (only where you have opted in).

We do not sell your personal data to third parties. We share your information only under the following necessary circumstances:

• Travel Service Suppliers: We share passenger details with airlines, hotels, vehicle rental agencies, and tour operators to secure your reservations. These suppliers operate as independent data controllers.
• Technology & Service Providers: We share data with hosting platforms, email dispatch utilities, and analytics partners who perform services on our behalf.
• Legal & Regulatory Authorities: We disclose information when required to comply with visa regulations, border control mandates, court orders, or requests from law enforcement.

We utilize robust administrative, technical, and physical safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. This includes secure database systems, network firewalls, and SSL/TLS encryption for all data transmissions.

We retain your personal information for as long as necessary to fulfill the booking purposes outlined in this policy, comply with financial audit rules, and resolve disputes. When data is no longer required, it is safely anonymized or securely deleted.

Depending on your jurisdiction, you may have specific rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Deletion: Request the erasure of your personal data, subject to legal retention obligations.
• Right to Restrict or Object: Restrict or object to certain processing types, such as direct marketing.

We use cookies, web beacons, and similar tracking technologies to store your preferences, keep you logged in, analyze site traffic, and track behavior on our web application. You can manage your cookie preferences directly in your browser settings. Restricting cookies may prevent certain features of our booking platform from functioning correctly.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us: