Cancellation & Refund Policy

At Ananta Travels, we understand that plans can change. Since our packages combine multiple travel services (flights, hotels, activities, and transport) from various independent suppliers, cancellations and refunds are governed by both our agency guidelines and supplier rules.

This Cancellation & Refund Policy outlines the terms, timelines, and fees associated with cancelling or modifying your bookings. Please read it carefully before completing payments.

If you decide to cancel a booking, the charges depend on how early we receive your written cancellation notice before the scheduled departure date. The standard timeline of charges is detailed below:

Note: Custom, promotional, or high-season holiday packages may have customized timelines. Check your booking voucher for specific details.

Flights included in package itineraries are subject to airline fare rules:

• Non-refundable fares: Many promotional, economy, and group booking fares are completely non-refundable once tickets are issued.
• Cancellation fees: For refundable tickets, the airline charges cancellation fees, which will be deducted from your refund amount.
• No-Shows: If you miss your flight without prior cancellation notice, the ticket holds zero refund value under standard airline policies.

Hotel and land operator cancellations depend on individual supplier terms:

• Some hotels enforce non-refundable booking rates. If you choose these rates during itinerary planning, they are entirely non-refundable and non-changeable.
• Standard bookings canceled within the hotel penalty window (usually 48 to 72 hours before check-in) incur a penalty of at least one-night lodging charge.
• Private tour guides, local transportation, and entry tickets to theme parks or museums are almost always non-refundable once booked.

To request a cancellation and request a refund:

1. Submit a formal cancellation request via email to your dedicated travel designer or to Bookings@anantatravels.com, referencing your booking ID.
2. Our team will verify refund eligibility with suppliers and calculate cancellation charges.
3. Once approved, refunds are processed back to the original payment source (credit card, bank account, etc.) used for booking.
4. Refund processing takes between 7 to 14 business days, depending on processing times of corresponding banks and card networks.

Ananta Travels charges a modest, non-refundable booking service fee of $30 (or equivalent local currency) per booking to cover administration and planning services. This fee is excluded from any eligible refunds.

Additionally, flight or hotel modification assistance fees ($15 per modification request) are non-refundable.

In case of extraordinary events beyond control, including natural disasters (earthquakes, cyclones, floods), epidemics, political unrest, military actions, or government travel bans, bookings may need to be altered or cancelled.

In such cases, we will negotiate with suppliers to secure refunds or travel credits (vouchers) for future use. Ananta Travels is not liable for supplier denials, and refund issuance is subject entirely to supplier cooperation.

If you need urgent assistance with cancelling or modifying your itinerary: